Frequently Asked Questions
Kindly read our FAQs thoroughly to avoid any inconvenience.
Orders
Simply browse our collection, choose your preferred size and backing option, add the item to your cart, and complete checkout.
Yes. Orders can be cancelled within 24 hours for a full refund. After 48 hours, or once an order has been processed or shipped, it can no longer be cancelled.
Yes. Guest checkout is available.
You can track your order anytime using your Order ID and Billing Email Address on our Order Tracking page.
Shipping
We currently ship within the United States only.
Orders are processed within 2–3 business days, and delivery usually takes 5–7 business days after shipment.
We ship through trusted carriers including FedEx, USPS, and UPS.
Yes. We offer free standard shipping on all U.S. orders over $29 USD.
Products
We offer thousands of premium pre-made patches, including sports, racing, military, morale, movies, TV shows, anime, gaming, music, cars, flags, animals, travel, and many more.
Depending on the product, patches are available with Iron-On, Sew-On, or Hook & Loop backing.
Yes. When applied correctly, our patches are designed for everyday use. We recommend following the application instructions for the best durability.
Iron-on patches can usually be removed with heat, while sew-on and Hook & Loop patches can be removed more easily.
Returns & Refunds
We accept returns and exchanges within 30 days of delivery. Items must be unused and returned in their original condition.
Please contact us within 7 days of delivery with photos of the issue. We’ll arrange a replacement, exchange, or refund.
Approved refunds are processed to your original payment method and typically appear within 5–10 business days.
Payment
We accept major credit and debit cards, along with other secure payment methods available during checkout.
Yes. All transactions are encrypted and processed through secure payment providers.
